Shipping policy

Rip 'em All ships within the United States only. We don’t ship internationally yet. If you’re outside the US and want to know when that changes, tell us — demand is how we decide.

It has to be a street address. UPS can’t deliver to a PO box, and it doesn’t serve APO, FPO or DPO addresses — those are USPS-only, and we ship UPS Ground. A PO box entered in the cart won’t rate, so you’ll find out there rather than after paying.

Everything ships UPS Ground. One carrier, one service, every order — sealed product, merch, a sticker on its own. There is no faster option to pay for and no slower one to save on.

UPS Ground is a ground service, so how long it takes depends on how far it comes: one to two business days close to us, up to five coast to coast. That clock starts when the carrier scans the package, not when you order — the handling time below comes first.

Whatever UPS charges. We ask UPS for the rate on your address and the actual weight of your box, and that number is what goes on your order — no markup, no handling fee, no made-up flat rate.

That means we can’t print a price on this page: UPS charges by distance, weight and box size, so a tee to the next state and an Ultra-Premium Collection across the country are not the same delivery and shouldn’t cost the same. Put what you want in the cart, enter your address, and the exact figure appears before you pay. Nothing is added afterwards.

• One order, one charge. Everything in the cart is rated together and packed together wherever it fits in one box. Adding a second item usually costs far less than a second order would.
• Business addresses cost less. UPS surcharges residential delivery. There’s a checkbox in the cart — tick it if you’re shipping to a business and the quote drops.
• Big orders may take more than one box. Where they do, UPS rates every box and the total is what you’re charged.

• In-stock items are packed and handed to the carrier within 1–2 business days of the order, not counting weekends and holidays.
• Pre-orders ship on the product’s release date — the date shown on the product page. Ordering earlier secures the allocation; it doesn’t move the release.
• Release weeks run slower. When a drop lands, everything that day goes out in the order it came in. If yours is going to be late, we’ll email you rather than let you wonder.

UPS carries every order, and UPS Ground tracking is included on all of them. You’ll get a tracking number by email as soon as the label is scanned — check spam before assuming it didn’t send.

Orders over $150.00 ship with signature confirmation required. Sealed product is worth real money and a doorstep is not a safe place to leave it; the signature protects you as much as it protects us.

The address you enter in the cart is the address UPS quoted against and the address on the label. Check it before you pay. If a package comes back to us as undeliverable, we’ll refund the item but not the original shipping, and sending it again costs the UPS rate again.

Need an address changed? Email us immediately with the order number. Before the label prints we can usually fix it; after it prints, we can’t.

Tell us within 7 days of the delivery scan and we will make it right — a replacement where we still have stock, a refund where we don’t.

• Damaged in transit: send photos of the box, the packing and the product before you throw anything away. The carrier requires them and so do we.
• Marked delivered, nothing there: check with the household and the neighbours first, then write to us. We’ll open a carrier trace and see it through.
• Signed for by someone else: where a signature was required and captured, the carrier considers it delivered, and so do we. That is between you and whoever signed.

Sales tax is calculated at checkout where we’re required to collect it, and shown before you pay. There are no customs or duty charges on domestic orders.

Email support@ripemall.com with your order number, or use the contact form. We answer within 2 business days.